Specification for Translation Service - Part 1: Translation: National Standard GB/T 19363.1-2003 of the People's Republic of China. Issued by the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China on November 27, 2003, and implemented on June 1, 2004.
Translation Service Standards Part 1: Translation "is the first national standard formulated for the translation industry in China's history, and is a recommended national standard for the service industry. This standard is based on the specific characteristics of translation service work, guided by the 2000 version of GB/T19000/SO9000 quality standards, with the aim of regulating industry behavior, improving the quality of translation services, and better serving customers. This standard specifies the process and specifications for providing translation services, and is applicable to translation services (translation) business. This standard for the first time clarifies the definition and connotation of "translation services" in the form of a national standard, namely "paid business activities that provide customers with two or more language conversion services"; For the first time, clear normative standards have been proposed in the form of national standards for translation service providers in terms of business negotiation, business identification, business processes, shelf life, data retention, customer feedback, quality tracking, and other aspects.
The "Translation Service Standards Part 1: Translation" also stipulates the use of two methods, layout counting and computer counting, in response to the relatively chaotic character counting methods in the translation market. At the same time, it provides detailed provisions on the corresponding responsibilities that translation service providers should bear in ensuring the quality of translations and the legal obligations they should bear in maintaining confidentiality for clients. The revised version of this standard was released on July 16, 2008 and implemented on December 1, 2008. The standard number is GB/T 19363.1-2008, replacing GB/T 19363.1-2003. The main changes in the revised standard compared to the original standard are as follows: deleting the introduction; Deleted the original four terms, namely process, traceability, correction, and corrective action, and added electronic document terms; Removed sections 4.4.2.4 to 4.4.2.8 related to translation quality; Removed the requirement for printed materials and photocopies in section 4.4.7; Make slight modifications to other contents of the standard. ）
Target text quality requirements for translation services: National Standard GB/T 19682-2005 of the People's Republic of China. Issued by the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China on March 24, 2005, and implemented on September 1, 2005.
The factors that affect the quality of translation mainly include the translator's language proficiency, professional knowledge structure, work experience and experience, and translation deadline. The "Translation Service Translation Quality Requirements" stipulate the basic requirements for translation quality, permissible variations in translation, and evaluation of translation quality.
Firstly, the basic requirements for translation quality have been standardized: the translation must be faithful to the original text, have unified terminology, be fluent in writing, and emphasize that faithfulness, expressiveness, and elegance are the basic standards for measuring translation quality.
Secondly, special requirements for the quality of the translation are stipulated: processing standards are proposed for the most common numerical expressions, specialized terms, measurement units, symbols, abbreviations, and translation arrangement in the translation process.
At the same time, other requirements for the quality of the translation were also stipulated: alternative solutions were proposed for several common issues that require special handling and expression in translation services.
In addition, it is proposed to use the purpose of the translation as the basic basis for evaluating the quality of the translation; Normative standards have been established for the requirements and inspection methods of translation quality. This standard is published by China Standards Publishing House.
Specification for Translation Service - Part 2: Interpretation: National Standard GB/T 19363.2-2006 of the People's Republic of China. Issued by the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China on September 4, 2006, and implemented on December 1, 2006. The "Translation Service Standards Part 2: Interpretation" establishes the process and standards for translation service providers to provide interpretation services, which are used for translation service (interpretation) business. The standard clearly defines the types of interpretation, specifies the equipment requirements unique to interpretation, the qualifications of interpretation service providers and interpreters, and the control and billing methods for the interpretation service process.
According to the requirements, if the interpreting service provider encounters the following situations during the provision of interpreting services, it is considered as non-standard service: terminology citation and translation errors; The information omission rate exceeds the prescribed standard; Improper charging or lack of clear commercial service agreements, etc. Interpretation service companies that do not meet the standards will bear corresponding legal responsibilities, and the personal professional title evaluation and professional qualification certification of interpreters will also be affected.